Not sure what your plant is trying to tell you? Let The Plant Coach take a look.
Yellow leaves, mysterious spots, drooping stems or a plant that simply doesn't seem happy — sometimes you just need a second pair of experienced eyes.
Plant SOS is a quick, personalised plant check-up designed for those times when you don't need a full consultation, but you do need some expert direction.
How Plant SOS works
After purchasing, you'll be asked to send:
- Up to 3 clear photos of one plant
- A short description of what's been happening
- Where the plant lives in your home, including its light conditions
- How you've been watering and caring for it
- Anything that's recently changed
I'll review the information you've provided from a horticultural perspective and send you a personalised response explaining what I think is happening and what I'd recommend doing next.
What you'll receive
🌿 A personalised assessment of one plant
I'll look at the symptoms and the overall condition of your plant.
🌿 Practical next steps
Clear recommendations you can actually follow at home.
🌿 A response within 2 business days once all materials have been received
No appointments or video calls required.
One plant. One problem. A little expert help.
$19 AUD
Sometimes your plant just needs someone to take a closer look.
Important to know
Plant SOS covers one plant per purchase and is based on the photographs and information you provide.
Some plant problems cannot be conclusively diagnosed from photographs alone. If I can't confidently identify what's happening, I'll tell you rather than pretend otherwise.
Plant SOS is designed for individual indoor plant-care problems and does not include ongoing support, whole-collection assessments, garden design or in-person consultations.
Returns Policy
DUE TO ACCIDENTAL ORDER OR CHANGE OF MINDWe offer refunds and/or exchanges, providing a request for return is received within 30 days of your order being delivered. Your item must be in its original packaging and in the same condition that you received it.
The return shipping costs will be the responsibility of you, the customer. For domestic orders (AUS & USA) a prepaid shipping label can be provided, with the associated costs being deducted from the refunded amount. International (Asia) returns will need to be arranged by the customer, and will require a tracking number.
Any refund or exchange will only be issued once the original item has been shipped back to us.
DUE TO DEFECTIVE OR DAMAGED ITEM
In the unlikely event you receive a defective or damaged item, we offer you the choice of a full refund or a replacement. We will cover all return shipping costs.
Please report any issue within 5 days of receiving your item. We kindly ask that you provide clear evidence of the fault or damage, so we can expedite your request efficiently.
Please refer to our full Refund Policy for more information
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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